Privacy Policy

We collect information you provide directly, including:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely by Stripe)
• Order history and preferences
• Communications with our support team

Your information is used to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send promotional emails (with your consent)
• Improve our products and services
• Prevent fraud and ensure security

We may share your information with:

• Shipping carriers to deliver your orders
• Payment processors (Stripe) for secure transactions
• Service providers who assist our operations
• Law enforcement when required by law

We never sell your personal information to third parties.

We implement industry-standard security measures to protect your data, including SSL encryption, secure servers, and regular security audits. Payment information is handled securely by Stripe and is never stored on our servers.

Under Canadian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• File a complaint with the Privacy Commissioner

If you have questions about our privacy practices, please contact our Privacy Officer at privacy@ombrilo.ca or by mail at:

Ombrilo Inc.
123 Privacy Lane
Toronto, ON M5H 2N2
Canada